The last date for filling up the application form is 16th April 2019. The work descriptions (required skill set) for each of the above posts are mentioned in Annexure - I. The Terms and conditions are mentioned in Annexure – II.
Roll Out Support Job Description:
Roll Out Support will be responsible for maintaining the software stack and provide support and training to the end user at their premises. The candidate will coordinate with the core central team on regular basis for effective and seamless implementation of the project
Responsibilities:
• Will be deputed in different states in India after required training in Delhi.
• Liaise with, and provide training and support to, end users and staff on project operation and other issues.
• Coordination with the central team on regular basis.
• Report about issues and incidences at the project site to the central team on daily basis.
• Ensure effective and seamless implementation of the project on-site.
• Ensure different modules are implemented in accordance to the assigned timeline.
Required Qualification/Skills:
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux/Mac OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications and help desk software
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Should have skills of network troubleshooting
Applicants are required to apply online from 25-03-2019 to 16-04-2019.
